PRIVACY POLICY.

At Pusaka by Edwin Charmain (referred to as "we", "our", "us"), we take your privacy seriously. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website https://www.pusaka.co.uk (the "Website") or make purchases through the Website.

Please read this Privacy Policy carefully to understand how we handle your personal information. By using the Website and purchasing products from us, you consent to the practices described in this Privacy Policy.

Information We Collect.

We collect the following types of personal information:

Personal Details: Name, email address, postal address, and telephone number.

Payment Information: Credit/debit card details, PayPal account details, or other payment methods.

Order Information: Product details, transaction history, and delivery preferences.

Technical Information: Information about your device, browser type, IP address, and browsing activity on our Website (collected via cookies).

How We Use Your Information.

We use your personal data for the following purposes:

To Process Orders: We use your personal and payment information to process and fulfil your orders, including delivery and customer service.

To Improve Our Website: We collect technical information to improve the functionality and user experience of the Website.

To Communicate with You: We may use your contact details to send order confirmations, shipping updates, promotional offers, and other relevant communications. You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.

To Comply with Legal Obligations: We may use your data to comply with legal requirements, such as tax and accounting obligations or to resolve disputes.

How We Protect Your Data.

We take appropriate measures to protect your personal information from unauthorized access, alteration, or destruction. This includes using secure servers and encryption technologies for processing payments and storing sensitive data. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Sharing Your Information.

We do not sell or rent your personal data to third parties. We may share your information with the following:

Payment Processors: To process payments for orders placed on our Websites, such as PayPal or credit card companies.

Shipping Providers: To fulfil your orders and deliver products to your address, such as Royal Mail or other courier services.

Legal Authorities: We may disclose your information if required by law or to protect our rights, property, or safety.

We ensure that any third parties who process your personal information on our behalf comply with data protection laws and handle your data securely.

Cookies and Tracking Technologies.

We use cookies and similar technologies to enhance your browsing experience on the Website. Cookies are small text files stored on your device that help us remember your preferences, improve website performance, and provide a more personalised experience.

You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use some features of the Website.

For more details, please refer to our Cookie Policy.

Your Rights.

As a data subject, you have the following rights concerning your personal information:

Access: You can request access to the personal data we hold about you.

Correction: You can request that we update or correct your personal information if it is inaccurate or incomplete.

Deletion: You can request that we delete your personal data, subject to certain conditions (e.g., if we no longer need it for the purposes it was collected).

Opt-out of Marketing: You can withdraw your consent to receive marketing communications from us at any time.

Portability: You can request that we transfer your data to another service provider in a structured, commonly used, and machine-readable format.

If you wish to exercise any of these rights, please contact us at hello@pusaka.co.uk.

Retention Of Your Data.

We will retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once it is no longer necessary for us to retain your data, we will delete it securely.

Third-Party Websites.

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

Changes to
This Privacy Policy.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page, and the revised policy will take effect immediately. We encourage you to review this Privacy Policy periodically.

Contact Us.

If you have any questions or concerns about how we handle your personal data, or if you wish to exercise any of your rights, please contact us by pressing the button below.

Last Updated: 12 December 2024.

By using the Website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.