BESPOKE SERVICE.
Introduction.
Our jewellery becomes the talking tree of a fairytale; legends and stories nestled like birds in its branches.​ Whether you have inherited jewellery that you want to repurpose or want to create new pieces for your special day, we're here to help you on your journey to create the perfect life story as well as family heirlooms that could be passed on to generations to come.
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From Headpieces and crowns to rings, earrings, necklaces and bangles discover the beauty of our bespoke jewellery object created especially for you.
The Process.
1. Book an Appointment.
The initial consultation (free of charge) starts by defining your budget, your ideal type of jewellery and your expected delivery time.
We will help you refine and enrich your vision by exploring your options and visualising your commission with a range of quick sketches that correspond to your ideas.
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2. Design & Development.
Based on the information we agreed on during the initial consultation as well as further research afterwards, we will then provide you with two to three design alternatives/ideas in the form of technical drawings, alongside a selection of materials.
Tailored to your needs, we would then pick the most favoured design and upon receiving a clear payment of 70% of the total price as a deposit to confirm your order; we will proceed into the making of your piece. ​
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3. The Making of The Piece.
We would love you to be part of the making process, as we believe it helps you understand the beauty of its craftsmanship. So we will keep you updated with each process from design to completion by sending you images of the behind-the-scenes process.
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As we take great pride in collaboration and a collaborative working environment, we often collaborate with specialist craftsmen to bring your projects to life (i.e. Stone Setter, Caster, Engraver, etc).
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If the stone setting is required, we would schedule a pre-fitting before the stone is set to make sure of the fit, arrangement and comfort. If no setting is required a maximum number of 3 fitting appointments will be provided before the delivery of the final piece.
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Beyond any necessary collaborations in the fields that we are not specialised in, our Jewellery designer-maker, Edwin Charmain, makes all jewellery in our London studio.
Material.
We typically use recycled silver or gold and a selection of precious and semi-precious gemstones to craft our bespoke pieces.​ You may supply the materials, or we can assist with sourcing.
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Each material's price and specifications will be provided for your review before purchase.
Lead Time.
Creating bespoke jewellery is an intricate process. Depending on the design complexity, our workshop schedule and waiting list, lead times range from 2 to 6 months and 1 year. So rather than leaving it to the last minute, we strongly recommend you book your consultation as early as a year before your special day.
Payment.
70% of payments are required before making your pieces which payable through
all major credit and debit cards, as well as PayPal, ensuring a secure and seamless transaction process.
Payment can also be made by online bank transfers. Please contact us if you would like to pay by this method.
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These 70% are non-refundable as they will cover some of the materials and the time spent on designing and making the pieces. They also serve as a form of contract that binds you to the project.
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the remaining 30% will be invoiced once the job is done.